Announcements and Updates

Very Important Information...Please Read in its Entirety!

 

THE ECONOMY, CRCM AND YOU

It is very difficult for one to go a day without hearing the challenges attributed to our present economy.  Despite these hardships, our base tuition rates have remained unchanged since we opened for business.  Although our operating costs have increased, we at CRCM have struggled with ways to maintain our base tuition rates.  After much consideration, I am happy to report that we will NOT raise our tuition rates for 2009!

Nevertheless, in order to maintain our base tuition rates, certain changes and concessions must be implemented, which we will now describe.

Make-Up Policy - Due to continued and repeated abuse, and despite the notices that were given with each tuition receipt for the past couple of months, we must now further modify our make-up policy.  Beginning January 1, 2009 CRCM will NO longer offer make-up lessons.  Therefore, cancelled lessons will not be rescheduled or refunded.  If the school must cancel classes due to extreme weather or events beyond our control such as instructor illness or power outages, the missed lessons will be credited to your account.  No refunds for lessons missed due to these reasons will be given.  If you know, in advance, and prior to being charged for the month, that you will be out for any reason, you can inform CRCM management and your month will be prorated.

Tuition Payments - Beginning January 1, 2009 all new students must enroll and secure payments using credit card or electronic bank transfer.  The security of your data is of utmost importance to us.  Our new service providers have servers which are behind state of the art firewalls, monitored 7 x 24 x 365, requires biometrics to enter and reside in the same facility where some of the largest U.S. banks host their servers.  Our service providers take storing client information very seriously and adhere to the strict credit card processing security rules and policies.

Enrollment - Beginning January 1, 2009 there will be a two (2) month minimum for all lessons (still charged on a month by month basis).  Payment for lessons is due on the last lesson day of the month and your account will be charged accordingly.  A $25.00 late fee will be assessed for tuition charges received after the due date, in cases of NSF or declined credit card authorizations.

Withdrawals - Beginning January 1, 2009 withdrawals will require a 30-day notice.  Withdrawals must be done at our front desk and not with the instructor.  Any withdrawal with less than the required notice will incur a $35.00 drop fee.